At GOFAST you can easily pay by credit card, regardless of any e-mobility provider. You can also pay with the charging cards or apps of many e-mobility providers. You can find an overview of the compatible e-mobility providers here. Please note that e-mobility providers set their own prices, which means that rates may vary. The best experience is guaranteed by the new JOYA app, with a price advantage and attractive subscriptions.

When paying by credit card, the price is shown directly on the card terminal of the charging station after you select the connector. Prices may vary slightly from location to location. When paying with a charging app or charging card, the price of the selected e-mobility provider applies.

To pay by credit card, use the separate credit card terminal on the charging stations. Simply follow the instructions on the terminal.

When paying by credit card, the price is shown directly on the card terminal of the charging station after you select the connector. Prices may vary slightly from location to location. When paying with a charging app or charging card, the price of the selected e-mobility provider applies.

If you pay by credit card, you can download the invoice for your charging session by entering your details at www.gofast.swiss/receipt.

There are many possible reasons why a charging session does not start. First, make sure that your vehicle is switched off. The problem can often be solved by unplugging the charging cable and holding it in place while plugging it in again, until the car locks the connector correctly. Then start the charging session again via the display. If the problem persists, please contact our hotline at +41 800 36 36 30.

The apps of most charging providers and some car navigation systems show the live status of charging stations.

You can find an overview of the compatible RFID charging cards here. Make sure that you have selected RFID card as the payment method on the display. If the charging card still does not work, please contact our hotline at +41 800 36 36 30. Of course, you can always pay by credit card, regardless of your e-mobility provider.

To pay by credit card, use the separate credit card terminal on the charging stations. Simply follow the instructions on the terminal.

First, try to stop the charging process by pressing the stop button on the charging station or through your app. Depending on your car, you can also release the plug via the vehicles app or touchscreen or by using the phyiscal door lock button. If that doesn't work, please check the vehicle manual for the emergency release of your specific vehicle. Follow the manufacturer's instructions to safely release the plug using the emergency release.

When paying by credit card, the price is shown directly on the card terminal of the charging station after you select the connector. Prices may vary slightly from location to location. When paying with a charging app or charging card, the price of the selected e-mobility provider applies.

At GOFAST you can easily pay by credit card, regardless of any e-mobility provider. You can also pay with the charging cards or apps of many e-mobility providers. You can find an overview of the compatible e-mobility providers here. Please note that e-mobility providers set their own prices, which means that rates may vary. The best experience is guaranteed by the new JOYA app, with a price advantage and attractive subscriptions.

You can find an overview of the compatible e-mobility providers here. The best experience is guaranteed by the new JOYA app, with a price advantage and attractive subscriptions. Please note that the e-mobility provider sets the price, which may vary from provider to provider.

When paying by credit card, the price is shown directly on the card terminal of the charging station after you select the connector. Prices may vary slightly from location to location. When paying with a charging app or charging card, the price of the selected e-mobility provider applies.

If you pay by credit card, you can download the invoice for your charging session by entering your details at www.gofast.swiss/receipt.

With the merger into JOYA, GOFAST, MOVE, Swisscharge and Energie 360 Mobilität are joining forces. This creates Switzerland's largest charging network, an intuitive app with price advantages and subscriptions, as well as comprehensive e-mobility solutions for private customers and businesses.

Yes. With the JOYA app and charging card, you get a price advantage without fixed costs and attractive subscriptions on Switzerland's largest charging network.

At GOFAST you can charge any electric car that has a CCS charging socket. At our locations along the motorway, you will also find a charging station with a CHAdeMO connector. In any case, please check availability in the app of your e-mobility provider.

All Tesla models can be fast charged at GOFAST. For the Model S and Model X, we recommend using the Tesla CCS adapter.

Many GOFAST charging stations are set up in a way that allows two vehicles to charge simultaneously. Bear in mind that the specified output applies to the entire charging station and is split dynamically when two charging processes are active.

When an electric vehicle charges, the electricity from the grid (alternating current/AC) must be converted for the battery (direct current/DC). In a slow-charging process, this conversion takes place within the electric vehicle itself. But for reasons of space and expenses, the charging power of the vehicle is limited. Fast charging prevents this issue. In a fast-charging process, the electricity is converted directly in the charging station. As a result, our charging stations are 15 to 30 times more powerful and much larger, as the power modules are either integrated directly into the charging station or installed near the charging spot.

Fast charging is most effective if your battery level is between 5% and 80%. At a battery level of 80% or more, the charging performance of the vehicle is reduced considerably to prevent surges. To find out more, see our blog entry. Every battery type has a specific charge profile that tells you what is possible in ideal conditions. You can find these charge curves online or from your car manufacturer.

For reasons related to battery chemistry, the battery should be at a temperature of 25°C to 35°C for an optimal charging process. When the air is colder in winter, it takes a while to reach those conditions. It is therefore advisable to plan a fast-charging stop only after you have driven for a while. Some vehicles allow you to pre-heat the battery. To find out more, see our blog entry.

Various factors influence the duration of the fast-charging process. Most of them are inherent to the vehicle. They include the fast-charging ability of your battery, battery temperature and the battery's state of charge (SOC). Ambient temperature and charging station occupancy can also play a role. Ideal conditions are in place when the battery is at a temperature of 25°C to 35°C. Battery charge level also plays a role: the lower your battery, the more energy your vehicle can hold. Fast charging makes the most sense if your battery level is between 5% and 80%. Find out more from this blog entry.

Yes, a battery's charge capacity and range decline over time. Tesla states that its batteries lose less than 20% of their original charge capacity after more than 300,000 km. In most cases, the batteries will last longer than the vehicles they power.

As a rule, nothing changes in the existing contracts. Because GOFAST as a legal entity is being merged into JOYA, all existing contracts are automatically transferred to JOYA unchanged. In principle, site partners do not have to sign anything or renegotiate. Agreed conditions, terms and rights remain exactly as they are today. Only the name on invoices and in correspondence changes to JOYA.

Yes. We are always looking for new, interesting locations. We are particularly interested in sites with a high footfall and attractive nearby services, such as shops or restaurants. Get in touch here.

Switzerland offers no similar funding scheme. There are no public subsidies for the private construction of fast-charging stations. Some cities, municipalities and cantons offer financial support to those who wish to purchase an electric vehicle, and vehicle tax is reduced in some cantons.