We are hiring!Enter the date of your charging process and the last four digits of the credit card used to receive a payment receipt.
GOFAST charges a fixed fee per kilowatt hour (kWh). Rates may vary across locations. When paying by credit card, the price is displayed directly on the card terminal after selecting the plug. You can also find the respective rate for credit card payments on the location map on our website, or at app.gofast.swiss. Please note that e-mobility providers set their own prices; check the effective price directly on your provider2019;s site.
At GOFAST, you can easily pay by credit card regardless of an e-mobility provider. You can also pay with a RFID charging card or with a smartphone app from many e-mobility providers. Please note that e-mobility providers set their own prices, which means that rates may vary. We recommend the provider swisscharge.ch.
Our charging stations support RFID charging cards from various providers. Select the correct payment method on the display. If your card still does not work, please contact our hotline on +41 800 463 444. Of course, you can always pay with your credit card, irrespective of your e-mobility provider.
We do not currently issue our own charging card or app. You can use your credit card or the charging cards/apps of the common e-mobility providers to pay at our stations.
You can charge any Tesla model with GOFAST. We recommend that you use the Tesla CCS adapter to charge a model S or X.
There are many possible reasons for the charging process failing to start. First, ensure that the vehicle is switched off. Try unplugging the charging cable and then plugging it back in, holding it in place until it locks into the vehicle's charging port correctly. This often solves the problem. Now, restart the charging process using the display. If you still experience problems, please contact our hotline on +41 800 463 444.
The apps of most charging providers and some car navigation systems show the live status of charging stations.
Our charging stations support RFID charging cards from various providers. Select the correct payment method on the display. If your card still does not work, please contact our hotline on +41 800 463 444. Of course, you can always pay with your credit card, irrespective of your e-mobility provider.
To pay by credit card, use the separate credit card terminal on the charging stations. Simply follow the instructions on the terminal.
No, our DC connections (fast charging) do not require any accessories. All cables and plugs are installed. Many charging locations also have a socket to connect your own AC cable (slow charging). This is a back-up solution in case something goes wrong with the fast charge.
Our fast-charging stations cannot be reserved. Fast charging does not take long, so we recommend that you wait a short while or go to another nearby charging station.
This plug is currently unusable. This is usually because another DC plug is using the same power branch. If the charging station has another side with plugs, you can use one of these instead.
Normally, you will be unable to do so, as most vehicles lock the charging cable in and this mechanism is usually linked to the vehicle locking mechanism.
How annoying! Unfortunately, there is no go-to solution other than kindly reminding the vehicle owner about the correct way of using a charging space.
GOFAST charges a fixed fee per kilowatt hour (kWh). Rates may vary across locations. When paying by credit card, the price is displayed directly on the card terminal after selecting the plug. You can also find the respective rate for credit card payments on the location map on our website, or at app.gofast.swiss. Please note that e-mobility providers set their own prices; check the effective price directly on your provider2019;s site.
At GOFAST, you can easily pay by credit card regardless of an e-mobility provider. You can also pay with a RFID charging card or with a smartphone app from many e-mobility providers. Please note that e-mobility providers set their own prices, which means that rates may vary. We recommend the provider swisscharge.ch.
The price per kilowatt hour for payment by credit card is displayed on the credit card terminal itself after you’ve selected your plug. You can also find the prices on the location map on our website and at app.gofast.swiss.
A price overview of all charging stations can be found on our website, at app.gofast.swiss or in the app of your e-mobility provider.
If you pay by credit card, you can download the invoice for your charging session by entering your details at www.gofast.swiss/receipt.
The amount initially debited is only a reserved sum to ensure that the funds needed for the charging process are available. Once you have finished charging, the actual cost of this is debited and the reserved amount is refunded. This usually happens within a few minutes after the charging process has concluded.
The prices indicated on the location map on our website are only valid for payment by credit card. Prices for payment made via RFID charging cards or an e-mobility provider’s app are set by the provider in question.
You can use the RFID charging cards of all common e-mobility providers to pay at a GOFAST station. Please note that e-mobility providers set their own prices; check the effective price directly on your provider's website. You can also pay with your credit card, irrespective of the charging network. This guarantees our effective price.
If you pay with an RFID charging card: use the bill from your e-mobility provider. If you pay with your credit card: please download the invoice for your charging session by entering your details at www.gofast.swiss/receipt.
Your e-mobility provider handles all services and billing. If you have any questions, contact them directly.
Our fast-charging stations are designed to get your car back on to the road as quickly as possible. As with petrol stations, our charging stations are not meant for long-term parking. To ensure that our stations are available to other customers, a per-minute fee is charged after one hour. For the exact conditions and prices of each location, see the location map on our website.
Der Preis errechnet sich bei den meisten GOFAST Stationen aus einem Preis pro Kilowattstunde. Nach 60 Minuten fällt zudem eine Blockiergebühr an. Bei einigen unserer Ladestationen wird ein alternatives Preismodell basierend auf einem Preis pro Kilowattstunde und einem Minutentarif veranschlagt. Bitte überprüfe das Preismodell immer vor dem Ladevorgang auf der App deines Ladeservice-Anbieters. Bei Bezahlung mit Kreditkarte oder als swisscharge.ch Kunde findest du die Preisangaben auf der Standortkarte auf unserer Website.
When you use the RFID charging card of an e-mobility provider, the price is set by that provider. This means that you may pay a different price to that paid by another customer at the same fast-charging station. Customers who pay with a credit card are guaranteed the price per kWh specified on the GOFAST display. This confusing pricing system is an unfortunate consequence of the immaturity of the electromobility market. We assume that these obstacles will disappear over time.
Although our services are designed primarily for fast charging, many fast-charging stations also have an AC connection. This is intended as a back-up solution in case something goes wrong with the fast charge. That is why AC charging does not cost less.
We do not currently issue our own charging card or app. You can use your credit card or the charging cards/apps of the common e-mobility providers to pay at our stations.
You can charge any modern electric vehicle with GOFAST. All our locations support CCS and CHAdeMO plugs. Click here to see our location overview with a plug check.
You can charge any Tesla model with GOFAST. We recommend that you use the Tesla CCS adapter to charge a model S or X.
Unfortunately, there is no simple answer. Many factors influence charging speeds. Our stations have an output of 100 to 300 kW, so any limitations tend to be on the vehicle's side. These may be the fast-charging ability of your battery, battery temperature and the battery's state of charge (SOC). In terms of external factors, note that the output is divided in half when two vehicles use the same charging station. Ambient temperature may also play a role. Sometimes, your car charges more slowly in winter. Find out more from this blog entry. Depending on battery technology and the manufacturer-specific battery management system, every battery type has its own charge curve that shows what is possible in ideal conditions. You can find these charge curves online. As a rule, the fuller your battery is, the less energy your vehicle can hold. Bear in mind that in daily life, you normally cannot take advantage of the full potential of fast charging due to the above factors.
Many GOFAST charging stations are set up in a way that allows two vehicles to charge simultaneously. Bear in mind that the specified output applies to the entire charging station and is split dynamically when two charging processes are active.
When two charging processes are active at the same station, the output is split dynamically between the two vehicles. The specified output applies to the entire charging station, not to each plug.
GOFAST operates Switzerland’s most comprehensive fast-charging network. Our charging stations can be found along the major traffic routes and in rural and urban areas. For a current overview, see the location map on our website or at app.gofast.swiss.
For a current overview, see the location map on our website or at app.gofast.swiss. We are continuing to expand Switzerland's most comprehensive fast-charging network and plan to establish more than 200 locations over the coming years.
GOFAST exclusively uses electricity from 100% renewable sources (we like to call it 'green energy’).
There is no GOFAST bonus scheme at the moment. If you have a large fleet or need a lot of energy (lorries, etc.), please get in touch. We are always interested in pilot projects.
The services of GOFAST are designed around fast-charging solutions. You can obtain products, solutions and services for charging at home, at the office or at your destination from, for example, Energie 360° or swisscharge.ch.
When an electric vehicle charges, the electricity from the grid (alternating current/AC) must be converted for the battery (direct current/DC). In a slow-charging process, this conversion takes place within the electric vehicle itself. But for reasons of space and expenses, the charging power of the vehicle is limited. Fast charging prevents this issue. In a fast-charging process, the electricity is converted directly in the charging station. As a result, our charging stations are 15 to 30 times more powerful and much larger, as the power modules are either integrated directly into the charging station or installed near the charging spot.
Fast charging is most effective if your battery level is between 5% and 80%. At a battery level of 80% or more, the charging performance of the vehicle is reduced considerably to prevent surges. To find out more, see our blog entry. Every battery type has a specific charge profile that tells you what is possible in ideal conditions. You can find these charge curves online or from your car manufacturer.
For reasons related to battery chemistry, the battery should be at a temperature of 25°C to 35°C for an optimal charging process. When the air is colder in winter, it takes a while to reach those conditions. It is therefore advisable to plan a fast-charging stop only after you have driven for a while. Some vehicles allow you to pre-heat the battery. To find out more, see our blog entry.
Various factors influence the duration of the fast-charging process. Most of them are inherent to the vehicle. They include the fast-charging ability of your battery, battery temperature and the battery's state of charge (SOC). Ambient temperature and charging station occupancy can also play a role. Ideal conditions are in place when the battery is at a temperature of 25°C to 35°C. Battery charge level also plays a role: the lower your battery, the more energy your vehicle can hold. Fast charging makes the most sense if your battery level is between 5% and 80%. Find out more from this blog entry.
Yes, a battery's charge capacity and range decline over time. Tesla states that its batteries lose less than 20% of their original charge capacity after more than 300,000 km. In most cases, the batteries will last longer than the vehicles they power.
When you charge your vehicle at home, you pay between CHF 0.20 and CHF 0.25 per kWh. This rate may be lower at night. Due to the high connected load (up to 300 kW per charging station), the energy supplier charges GOFAST an additional output rate on top of the kWh rate. This can cost several thousand francs per month per location. As a result, GOFAST often pays more for the electricity than our customers do at home. Major investment in our high-tech charging infrastructure, operating and maintenance expenses and parking space rental fees also affect our rates. To find out more, see our blog entry.
Many GOFAST charging stations have an AC connection that supports plug-in hybrids. Since plug-in hybrids generally only charge at an output of 3.7 kW, using GOFAST does not make much sense. The electricity flows just as slowly as it does at your home socket, but costs as much as a full-speed fast charge. GOFAST's AC connection is intended as a back-up solution in the event that DC charging does not work.
Most GOFAST locations have an output of 100 to 150 kW. Some stations offer more than 300 kW. In general, vehicles are the limiting factor when it comes to charging speeds, not the chargers. At present, only few vehicle types can fast charge at more than 150 kW. We are expanding our services based on developments in the electric vehicle market and ensure that our charging infrastructure is never a limiting factor. You can find out more about 300 kW charging here.
Ideal charging conditions are in place at a battery temperature of between 25°C and 35°C. Depending on the ambient temperature and the vehicle, it may take more than 200 km on the motorway to reach that temperature. Some vehicles have a battery preconditioning function. See your vehicle manual for more details.
Unfortunately not, sorry. Your e-bike should be charged at a conventional household socket. Our infrastructure is designed for fast charging electric cars, electric motorcycles and electric lorries.
Yes. We are always looking for new, interesting locations. We are particularly interested in sites with a high footfall and attractive nearby services, such as shops or restaurants. Get in touch here.
Switzerland offers no similar funding scheme. There are no public subsidies for the private construction of fast-charging stations. Some cities, municipalities and cantons offer financial support to those who wish to purchase an electric vehicle, and vehicle tax is reduced in some cantons.
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